---
title: Custom Platform and System Development
description: Custom platforms and business management software for production, sales and operations processes, integrated with your ERP and existing systems.
---

# Custom platform and system development

We build custom platforms and business management software for the processes your ERP or an off-the-shelf product doesn't cover: production, operations, sales or customer service. Integrated with the tools the company already uses, and also as SaaS products or platforms for your users.

## When your own system makes sense

Off-the-shelf software handles the standard stuff well: invoicing, inventory, accounting. The trouble starts with what makes your company different, which ends up scattered across spreadsheets, emails and manual work.

- **Which version is the latest?**: Information lives in spreadsheets passed around by email, and nobody is sure which one is right.
- **Data entered twice**: What comes in through one channel gets copied by hand into another system, with errors and hours of work nobody sees.
- **Approvals over chat**: Sign-offs go through WhatsApp or email, and there's no record of who decided what.
- **Reports that take days**: Finding out how the month is going means pulling files together and building the numbers by hand.

## What we build

### Custom business management software

Systems for production, sales or operations processes that organize day-to-day work, log every step and connect to your ERP. Success stories: [Fertygen](https://www.tupaca.com/en/success-stories/fertygen), [Eclipse Group](https://www.tupaca.com/en/success-stories/eclipse-group).

### SaaS platforms

Products your company sells as a service, with many customers on the same platform and role-based permissions. Success stories: [Pertix Tech](https://www.tupaca.com/en/success-stories/pertix-tech).

### Platforms for your users

Courses with enrollment and payments, rentals, communities or browser games: platforms your customers use every day. Success stories: [IDHS](https://www.tupaca.com/en/success-stories/idhs), [Haciendo Punta](https://www.tupaca.com/en/success-stories/haciendo-punta), [Ephere](https://www.tupaca.com/en/success-stories/ephere).

### Evolving existing systems

We take over systems already in production to stabilize them and keep building, starting with what can't fail. Success stories: [Grupo Palenque](https://www.tupaca.com/en/success-stories/grupo-palenque).

## Custom or off-the-shelf?

If an off-the-shelf product covers your operation without bending it, start there. Here's how they compare.

| Criteria | Off-the-shelf | Custom |
|---|---|---|
| Upfront cost | Low: you pay a subscription | Higher: you pay for development |
| Cost over time | Licenses that grow with every user | No per-user licenses. Just hosting and maintenance |
| Your process | Adapts to how the product works | The system adapts to how you work |
| Integrations | Whatever the product offers | Whatever you need, with any system |
| What changes and when | The vendor decides | You decide, based on your priorities |
| Best for | Standard operations | Your operation doesn't fit a standard off-the-shelf product, what sets you apart is left out, or the platform is your product |

## How we work

1. **Discovery**: We walk through your processes with your team: who does what, which data is used and which systems need to talk to each other.
2. **Design**: We define the flows, roles and screens, and validate them with the people who'll use the system.
3. **Development**: We work with agile frameworks: frequent releases your team tests as the system grows.
4. **Rollout**: We migrate the data from spreadsheets or the old system and support your team through the first days.
5. **Evolution**: We provide support and keep adding features as your operation changes.

## Platform and system success stories

- [La Nación](https://www.tupaca.com/en/success-stories/la-nacion): We added a senior Python developer to La Nación's data team and built a dashboard that puts the news site's key metrics on the office videowalls in real time.
- [Grupo Palenque](https://www.tupaca.com/en/success-stories/grupo-palenque): We provided a dedicated team to evolve and stabilize the ERP-style system that runs Grupo Palenque's production plant — a Mexican mango grower and exporter — planning the work around its peak production dates.
- [Fertygen](https://www.tupaca.com/en/success-stories/fertygen): We built Fertygen's management system from scratch: software that runs the fertility clinic end to end and keeps each patient's full medical history in one place, developed faster with AI tools.
- [IDHS](https://www.tupaca.com/en/success-stories/idhs): We built IDHS's course and training platform from scratch for the education institute of the Municipal Physicians Association of Buenos Aires: course catalog, enrollment, payments and online teaching, all in one place.
- [Ephere](https://www.tupaca.com/en/success-stories/ephere): We built Ephere Football from scratch: a Web3 soccer manager where players, stadiums and currency were tokens, with AI-powered match simulation — later merged with MetaSoccer into a single game.
- [Eclipse Group](https://www.tupaca.com/en/success-stories/eclipse-group): We built Eclipse Group's airside operations platform and mobile app for wildlife hazard management, aligned with FAA standards. It was deployed at airports including Miami and Dallas and named one of the 10 most innovative ideas at eMerge Americas.
- [Haciendo Punta](https://www.tupaca.com/en/success-stories/haciendo-punta): We built from scratch the platform Haciendo Punta uses to run short-term rentals at Green Park in Punta del Este, and delivered its AI Opportunity Map: 8 ranked opportunities, with the first quick wins projected to return more than 10x their cost.
- [Wama](https://www.tupaca.com/en/success-stories/wama): We built a production management system for Wama, a Mexican sportswear uniform manufacturer, that tracks every order in real time. With AI across the whole process, we delivered it 10x faster than we could have without it.
- [Pertix Tech](https://www.tupaca.com/en/success-stories/pertix-tech): We built Pertix Tech's self-service platform for quality-standards compliance, which the company sells as SaaS.
- [LEATID](https://www.tupaca.com/en/success-stories/leatid): For more than 5 years, we've designed, built and evolved the web platform for LEATID, the Training and Development division of the American Jewish Joint Distribution Committee (JDC) in Latin America, with a dedicated team and ongoing maintenance.

## Frequently asked questions

**Should we build a custom platform or buy off-the-shelf?**
If a product on the market covers your operation without forcing it, start there. Custom development makes sense when the process that sets you apart doesn't fit the packaged product, when you need to connect systems that don't talk to each other, or when the platform is the product you sell.

**Can you take over a system that's already in production?**
Yes. We have projects where we stabilize and keep developing an existing system while the company uses it every day.

**Can the platform be sold as SaaS?**
Yes. We build platforms our clients sell as a service to other companies, with multiple clients on the same deployment.

**Can you migrate the data from our spreadsheets or old system?**
Yes, it's part of the rollout. We review and clean up the data before moving it, so the new system starts with information you can trust.

**Can you add AI to a platform or a management system?**
Yes, and that's where it pays off the most. We can add screens where you ask for something in plain words and the system does it, like building a report or entering an order, and automate repetitive work like reading invoices or emails. We can also connect the system to assistants like ChatGPT or Claude (technically, an MCP server), so your team can look up and work with company data from there, with the same permissions they already have.

**How much does a custom platform or business management software cost?**
It depends on the processes it covers, the number of roles and the integrations with other systems. We quote after a first meeting, with the scope in writing.

## Testimonials

> Tupaca helped us quickly bring in strong talent with exactly the right technical skills at a pivotal moment, while we were building La Nación's data engineering team. From day one they showed a deep understanding of what we needed, which gave our team a solid foundation to succeed.
>
> — Gonzalo Leon, Head of Data Architecture, La Nación

> Thank you for your support. I hope we keep growing together — working with Tupaca is a pleasure. I truly appreciate all the effort and dedication.
>
> — Cesar Cabrera, Technical Lead, Grupo Palenque

> I can't recommend Tupaca enough. I've spent quite a while now building software tailored to my needs with them, and I have nothing but good things to say on every front: capability, transparency, understanding and scope. Everything works well.
>
> — Dra. Socorro González, Managing Director, Fertygen

> Working with Tupaca has been a game-changer. Their team combined expertise, professionalism, and creativity to deliver a product that exceeded our expectations. The process was smooth, with clear communication and regular updates. We're thrilled with the results and consider Tupaca a trusted partner for our future needs.
>
> — Agu Rodríguez, CEO, Ephere

> It's a pleasure to work with Tupaca. We can count on both their people and their professionalism.
>
> — Fabiana Grosman, Director of LEATID, LEATID

contacto@tupaca.com · +54 9 11 6813 6174