AI for Private healthcare
The appointment nobody shows up for gets paid for anyway.
In a clinic the specialist, the consulting room and the admin team are fixed costs: they're paid whether the patient comes in or not. Almost 3 out of every 10 scheduled appointments end in a no-show, and most of them have an avoidable cause — something forgotten, a reminder that never arrived, a cancellation the patient tried to make and couldn't.
We identify where applying AI makes sense in your operation, what impact it can generate and where it's best to start — with an analysis tailored to your company.
This service is valued at
USD 3.000
Fully waived if you move forward with us on the implementation.
We only charge for it if, after seeing your Map, you decide not to pursue any of the opportunities.
Start with a video call with an AI expert.
Companies that trust Tupaca
The context
27.8%
of scheduled appointments end in a no-show: 703,449 out of 2.5 million appointments analyzed at a private hospital in Buenos Aires.
Giunta, D. — Instituto Universitario Hospital Italiano de Buenos Aires (2019)55–65%
cheaper per attendance gained is the automated reminder compared with a manual phone call, at the same effectiveness.
Cochrane Database of Systematic Reviews (2013)+22%
attendance with automated appointment reminders versus no reminder at all. RCT on 1,000 appointments in Buenos Aires, p<0.001.
Mandirola Brieux et al. — CAIS 2016, 45 JAIIO (SEDICI-UNLP)Installed capacity that doesn't bill
The specialist, the consulting room and the team are paid in full. The missed appointment never reaches the invoice.
Appointments that could have been recovered
One in five patients who miss an appointment wanted to cancel and couldn't. That slot could have been reassigned the same day.
Confirmation that depends on someone calling
Calling appointment by appointment has a cost per patient and doesn't scale: when volume rises, the calls stop.
Waiting lists that push you to hire
Adding practitioners is the most expensive way out. It's better to first recover the appointments already booked that don't happen.
Where to look for opportunities first
We place each initiative by how much impact it can generate and how much effort implementing it takes.
Implementation effort
Business impact →
QuadrantPotential impactTime to start seeing results
Do you recognize any of these processes in your company?
Request your Opportunity Map and we'll confirm it together.
What you get
Your AI Opportunity Map
We analyze your appointment flow and show you which part of the process — confirmations, reminders, rescheduling — AI can take over, how much revenue that recovers and where it's best to start.
- 1
The process as it actually works today
We map how your team really works, with its steps, delays and friction points.
- 2
Where applying AI makes sense — and where it doesn't
We separate the real opportunities from the ones that only sound good, so you don't spend budget on what generates no impact.
- 3
Impact and effort matrix
Every opportunity placed by how much it moves the business and how much it costs to implement.
- 4
An estimate of the possible benefit
The hours, errors or revenue at stake, with the assumptions in plain sight so you can challenge them.
- 5
A concrete recommendation on where to start
One first opportunity to get moving on, not a generic list of good intentions.
If we don't find at least one opportunity with an estimable benefit, we say so and the process ends there: we don't propose a project just to justify the meeting.
How it works
From application to Map, in four steps.
You apply, we talk over a video call, we analyze one process together and you get your AI Opportunity Map.
01
You apply
You answer a few questions so we can understand and assess your company.
02
We talk
We start with a video call with an AI expert.
03
We analyze the process
We pick where it makes the most sense to look for opportunities.
04
You get your Map
Our first delivery estimate is 3 business days.
We get in touch within 24 business hours.
Why Tupaca
The same team that finds the opportunity can build it and maintain it afterwards.
Tupaca is a technology company based in Buenos Aires, Argentina, with over 10 years of experience building software for well-known companies.
9001:2015 — Certified quality management system
- Well-known clients
- We work with brands such as Disney, Bayer, Sofitel and Natura, among others.
- Proven versatility
- We've delivered projects in industries as different as media, healthcare, retail and hospitality.
- Continuity after the Map
- If you decide to move forward, the same team can implement it and support you over time.
- Latin America
- We serve companies across LatAm, with a team that understands the context of each market.
Apply
Request your Opportunity Map.
Two steps, under two minutes. We get in touch within 24 business hours.
Ready to start discovering your AI opportunities? USD 3.000
Frequently asked questions
How long does it take?
It starts with a consulting meeting over video call, where we survey the process and define the focus of the analysis. If the process calls for it, we add a second meeting to validate details before putting the Map together.
Is it in person?
No. Every meeting is over video call, whether your company is in Argentina, Mexico or anywhere else: we schedule quickly and with no travel involved.
Do I have to prepare anything?
Nothing. The only thing we ask is that someone who can make the decision joins the first meeting, so we don't have to repeat the conversation later on. If we then need to get into the operational detail, we bring in whoever knows the process day to day.
How long until we see results?
Reminders and appointment confirmation are among the first processes to show a signal, because the effect is measured on the following weeks' schedule. What matters is having your no-show rate measured before you start: without that baseline there's no way to know how much it improved.
What happens with patient data and medical records?
We don't need the medical record for this. A reminder works with a name, a phone number and the appointment date: none of the clinical content enters the process. Health data is sensitive data under Argentina's Law 25.326 and the patient owns their medical record under Law 26.529; we design the solution so the clinic remains the sole custodian of that information.
Does my company have to be large?
No. What matters isn't the size of the company but that there is a process with enough volume — many transactions, queries or repetitive documents — for automating part of it to have a real, measurable impact.
What happens afterwards?
The Map is your company's, whether you use it with us or not. If you decide to move forward, the same team that built it can build the solution and support you over time. If you'd rather wait or evaluate another option, the Map is still yours.
When is the USD 3,000 charged?
Only if, after seeing your Map, you decide not to pursue any of the opportunities we found. If you move forward with us on implementing one, we waive the full cost of the Map against that project.
Does it work with our scheduling system?
Yes. We work with the system the clinic already uses — Medilink, Nubimed, an in-house build or even spreadsheets — connecting via API, database or sector standards such as HL7. There's no need to migrate systems or change how the team books appointments.
Does this replace the front desk?
No. It changes what that time is spent on. Appointment-by-appointment confirmation is the part that gets automated; the team is left for what actually needs judgment: relocating the patient who calls late, filling the slot that just opened up, resolving the difficult case.
Find out where AI can generate real impact in your company.
Start with a video call with an expert and get your Opportunity Map in 3 business days.
Ready to start discovering your AI opportunities? USD 3.000