The challenge
Essen didn't have a formal technology team in place — no defined processes, no tracking tools and no clear way to manage priorities.
We helped Essen build a technology team that develops, supports and maintains its reseller platform — and serves other areas across the company.
5+ years
working together to build up Essen's tech team
4 people
on the tech team, managing the backlog and building new features
50+
successful production deployments, covering changes, improvements and new features
Our solution
- Ordering and order management for resellers across Latin America
- Sales tracking, new product setup and promotions
- A digital library to upload, store and organize content
- Local and regional payment methods, plus fraud prevention
- Streamlined processes and engineering best practices to speed up delivery
- Compliance with global quality and security standards
The result
- A formal tech function, with processes, tracking tools and clear priorities
- Resellers across Latin America buying and managing their orders online
- Payments through local and regional methods, with fraud protection
- Ongoing tech support for teams across the company
- Process first, code second
- Before adding features, we sorted out how the work got done: together with Essen's team, we set up processes, tracking tools and a way to prioritize. That foundation is what lets them ship changes to production steadily and safely today.
- Timeline
- 2021 – present
- Team
- A PM and a development team
Technologies used in this project:
