Punto Clínico Healthcare Product Discovery

The challenge

Punto Clínico was planning to rebuild its platform on a modern stack with AI. Before writing any code, it needed a precise picture of what to build: what to keep from the current version, what to improve and which architecture to use.

We defined what to build, and how, before rebuilding Punto Clínico's platform

working sessions with Punto Clínico's team

specialists: business analysis, architecture and UI/UX

deliverables: requirements, scope, process, wireframes and proposal

Our solution

Before writing a single line of code, we ran product discovery to define what to build and how:

A walkthrough of the current platform and its workflows with Punto Clínico's key stakeholders
Focused sessions on finance, reporting, tooling, telehealth and the user interface
A technical assessment to choose the right architecture for the new product
Pain points, improvement opportunities and the strengths worth keeping, all mapped out
Wireframes for the main screens and flows
An execution plan with fixed scope, process, timeline and budget

The result

A clear picture of the product to build, before investing in development
A defined architecture to rebuild the platform on a modern stack
A roadmap with clear scope, timeline and cost
The information needed to decide how, and with whom, to move forward

The smallest investment in the project: Rebuilding a platform without a clear diagnosis is the fastest way to repeat its mistakes. Discovery let both sides agree on scope, architecture and cost before development, for a fraction of what the full project costs.
Timeline: 2026
Team: Business analyst, software architect and UI/UX designer

Testimonials

José Jones

Sr Manager Software Engineer

The Walt Disney Company

I want to share how satisfied we are with Tupaca's services. Choosing Tupaca as our IT services provider has been one of the best decisions we've made. Tupaca helped us scale our development team quickly, bringing in strong talent efficiently, which allowed us to hit every goal we set. Tupaca is more than a vendor — it has become a true strategic partner for our company. We deeply value their commitment and outstanding work.

Gonzalo Leon

Head of Data Architecture

La Nación

Tupaca helped us quickly bring in strong talent with exactly the right technical skills at a pivotal moment, while we were building La Nación's data engineering team. From day one they showed a deep understanding of what we needed, which gave our team a solid foundation to succeed.

Sebastián Jovanovich

General Manager

Sofitel La Reserva Cardales

Working with Tupaca has been a great experience. The team truly understood what we needed and delivered an e-commerce platform that has streamlined our operations and grown our online sales.

Claudia Yorio

Regional IT Manager

Essen

Tupaca has been our development partner for three years, giving us a great team: senior professionals who are also great people, committed every single day. I'm happy to say we're not two teams — we're one.

Martín Storch

Regional Manager

Wolox

Tupaca understood our specific needs from day one and helped us build a team that truly complements our in-house capabilities. More than a service, it's a real partnership.

Alejandro Goldin

CEO

maximstore

Tupaca is a strategic partner for maximstore. Their team brings together technical excellence, a real understanding of our business and the initiative to propose and build solutions — that's what makes them an unbeatable partner for building and running our e-commerce.

Carlos Chimeno

E-Commerce Manager

Grupo Mendizábal

We were able to focus entirely on our business, because they took care of all our technology needs from day one. We're very happy working side by side with Tupaca every day.

Matías Felicitato

Director

Gamer Factory

Our experience with Tupaca was excellent. They helped us launch an e-commerce platform tailored to our needs, with a real focus on user experience.

Martín Binni

Founder

Datahaus

Working with the Tupaca team on our e-commerce was simple and transparent. What we needed wasn't straightforward — our industry has a lot of moving parts — and they still turned it into something real, high-quality and fully usable. We'll keep relying on them for what comes next: we've found our go-to software partner, no question.

Cesar Cabrera

Technical Lead

Grupo Palenque

Thank you for your support. I hope we keep growing together — working with Tupaca is a pleasure. I truly appreciate all the effort and dedication.

Dra. Socorro González

Managing Director

Fertygen

I can't recommend Tupaca enough. I've spent quite a while now building software tailored to my needs with them, and I have nothing but good things to say on every front: capability, transparency, understanding and scope. Everything works well.

Agu Rodríguez

CEO

Ephere

Working with Tupaca has been a game-changer. Their team combined expertise, professionalism, and creativity to deliver a product that exceeded our expectations. The process was smooth, with clear communication and regular updates. We're thrilled with the results and consider Tupaca a trusted partner for our future needs.

Fabiana Grosman

Director of LEATID

LEATID

It's a pleasure to work with Tupaca. We can count on both their people and their professionalism.

Ricardo Inagaki

President

Jotafí

We were very pleased with the consulting engagement. The report was extremely thorough, both technically and in terms of process. The presentation was excellent too: their technical expertise really showed, and their conclusions were spot on and exactly what we expected. We are very satisfied with how this first engagement turned out, and we will certainly bring them back in the future.

Nicolás Marquart

CTO & Co-Founder

Growlat

The experience was excellent and went beyond what we expected. We organized and professionalized our processes. Today we have a much clearer way of working, aligned with our goals, practical tools that make our day-to-day easier and, most importantly, a team that feels more agile and productive.

We power your business with AI solutions

AI isn’t a trend. With the right solutions, it gives your business a real edge.

Shorter development cycles

We automate repetitive tasks so your product reaches the market sooner.

Lower operating costs

Less rework and more efficient processes across the whole cycle.

Better decisions, backed by data

Models that predict, classify, and prioritize on your behalf.

A product with a competitive edge

AI built where the customer notices it: recommendations, search, workflow automation.

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