AI for medical practices
When a patient doesn't show, you still pay for the appointment.
The specialist, the exam room and the admin team cost the same whether the patient shows up or not. And nearly 3 in 10 appointments end in a no-show, most of them for avoidable reasons: the patient forgot, a reminder never arrived, or they couldn't cancel in time.
An AI Opportunity Map shows where AI can cut no-shows at your clinic, the impact it can have and where to start.
This service is valued at
USD 500
If you move forward with us on the implementation, it's fully credited toward the project.
We only charge for it if, after seeing your Map, you decide not to pursue any of the opportunities.
Start with a video call with an AI expert.
Companies that trust Tupaca
- many more
The landscape for private healthcare
27.8%
of scheduled appointments end in a no-show: 703,449 out of 2.5 million appointments analyzed at a private hospital in Buenos Aires.
Giunta, D. — Instituto Universitario Hospital Italiano de Buenos Aires (2019)55–65%
lower cost per kept appointment with automated reminders than with manual phone calls, with the same effectiveness.
Cochrane Database of Systematic Reviews (2013)+22%
attendance with automated appointment reminders versus no reminder at all. RCT on 1,000 appointments in Buenos Aires, p<0.001.
Mandirola Brieux et al. — CAIS 2016, 45 JAIIO (SEDICI-UNLP)Capacity you pay for but can't bill
The specialist, the exam room and the team are paid in full. A missed appointment never gets billed.
Appointments that could have been recovered
One in five patients who miss an appointment wanted to cancel and couldn't. That slot could have been rebooked the same day.
Confirmation that depends on someone calling
Calling patients one by one costs money for every appointment and doesn't scale: when volume goes up, the calls stop.
Waiting lists that push you to hire
Adding practitioners is the most expensive fix. Start by recovering the booked appointments that never happen.
Where to look for opportunities first
We place each initiative by how much impact it can have and how much effort implementing it takes.
Implementation effort
Business impact →
QuadrantPotential impactTime to start seeing results
Do you recognize any of these processes in your company?
Request your Opportunity Map and we'll confirm it together.
What you get
Your AI Opportunity Map
We analyze your appointment flow and show you which parts of it AI can take over (confirmations, reminders, rescheduling), how much revenue that recovers, and where to start.
- 1
The process as it actually works today
We map how your team really works, with its steps, delays and friction points.
- 2
Where applying AI makes sense — and where it doesn't
We separate the real opportunities from the ones that only sound good, so you don't spend budget on what generates no impact.
- 3
Impact and effort matrix
Every opportunity placed by how much it moves the business and how much it costs to implement.
- 4
An estimate of the possible benefit
The hours, errors or revenue at stake, with the assumptions in plain sight so you can challenge them.
- 5
A concrete recommendation on where to start
One first opportunity to get moving on, not a generic list of good intentions.
If we can't find at least one opportunity with a benefit we can estimate, we end the process there: we don't propose a project just to justify the meeting.
How it works
From application to Map, in four steps
You apply, we talk over a video call, we analyze one process together and you get your AI Opportunity Map.
01
You apply
You answer a few questions so we can understand and assess your company.
02
We talk
We start with a video call with an AI expert.
03
We analyze the process
We pick where it makes the most sense to look for opportunities.
04
You get your Map
Our first delivery estimate is 3 business days.
We'll get back to you within one business day.
Why Tupaca
The same team that finds the opportunity builds it and keeps it running
We're a boutique software company from Argentina, with over 9 years of experience building software for well-known companies.
9001:2015 — Certified quality management system
- Well-known clients
- We work with brands such as Disney, Bayer, Sofitel and La Nación, among others.
- Proven versatility
- We've delivered projects in industries as different as media, healthcare, retail and hospitality.
- Continuity after the Map
- If you decide to move forward, the same team builds it and supports you over time: we've been building custom software for years, as our success stories show.
- Regional reach
- We serve companies across LatAm, with a team that understands the context of each market.
Our experience in Healthcare
- Fertygen
- IDHS
- Punto Clínico
Apply
Request your Opportunity Map
Two steps, under two minutes. We'll get back to you within one business day.
Ready to start discovering your AI opportunities? USD 500
Frequently asked questions
How long does it take?
It starts with a consulting meeting over video call, where we map out the process and define the focus of the analysis. If the process calls for it, we add a second meeting to validate details. The Map arrives in about 3 business days from the first meeting.
Is it in person?
No. Every meeting is over video call, whether your company is in Argentina, Mexico or anywhere else: we schedule quickly and with no travel involved.
Do I have to prepare anything?
Nothing. The only thing we ask is that someone who can make the decision joins the first meeting, so we don't have to repeat the conversation later on. If we then need to get into the operational detail, we bring in whoever knows the process day to day.
How long until we see results?
Reminders and appointment confirmations are among the first processes to show results, because the effect shows up in the next few weeks' schedule. The key is to measure your no-show rate before you start: without that baseline, there's no way to know how much it improved.
What happens to patient data and medical records?
We don't need medical records for this. A reminder only needs a name, a phone number and the appointment date: no clinical content enters the process. Health data is sensitive data under Argentina's Law 25,326 and the patient owns their medical record under Law 26,529; we design the solution so the clinic remains the sole custodian of that information.
Does my company have to be large?
No. What matters isn't the size of the company but that there is a process with enough volume — many transactions, queries or repetitive documents — for automating part of it to have a real, measurable impact.
What happens afterwards?
The Map is your company's, whether you use it with us or not. If you decide to move forward, the same team that built it can build the solution and support you over time. If you'd rather wait or evaluate another option, the Map is still yours.
When is the consultation charged?
Only if, after seeing your Map, you decide not to pursue any of the opportunities we found. If you move forward with us on implementing one, we credit the full cost of the Map toward that project.
Does it work with our scheduling system?
Yes. We work with the system the clinic already uses — Medilink, Nubimed, an in-house build or even spreadsheets — connecting via API, database or industry standards such as HL7. There's no need to migrate systems or change how the team books appointments.
Does this replace the front desk?
No. It changes what the front desk spends its time on. Confirming appointments one by one is what gets automated, which frees the team for what actually takes judgment: rebooking the patient who cancels late, filling the slot that just opened up, handling the difficult cases.
Where can artificial intelligence make a real impact in your company?
Start with a video call with an expert and get your Opportunity Map in 3 business days.
Ready to start discovering your AI opportunities? USD 500